Support

Subscriptions

• Restore purchases: open the membership page in the You tab and tap Restore purchases, signed in to the same Yiji account.
• Cancel: iPhone Settings → your name → Subscriptions → Yiji Pro.
• Refunds are handled by Apple at reportaproblem.apple.com.

Your account and data

• Export your journal: You tab → Export and backup.
• Delete your account: You tab → Account → Delete account. Deletion has a seven-day cooling-off period, and you can cancel it within that time.
• Signed in and your journal is empty? Make sure you signed in with the same method — Apple or Google — that you used before. Each method is a separate account.

Two editions

The international edition and the mainland China edition (易己) are separate apps with separate accounts and servers. Data cannot be moved between them.